How to fix – Can’t Sign In to Google+ in Clash of Clans

I can see that a lot of players can’t Sign In via Google ID in Clash of Clans. The button keeps showing Disconnected now matter how many times it get hit. This a pretty popular problem and due to this, plenty of other problems arise such as losing account, can’t connect account to iOS device,…

Can't Connect to Google in Clash of Clans

Troubleshooting: Can’t sign in via Google+ in Clash of Clans

I have tried couples of given methods, some of them work and other ones don’t. I am going to write down all working method below. If you don’t understand any step, please comment and I will do my best to help you out!

  • Ensure that you are using the latest Google Play Services version by open Google Play and visit the My Apps menu.
  • Try to double-tap on the red Disconnected button. I’ve found that sometimes this works.
  • Open Settings => Application Manager => Google Play Services => Clear Data/Cache.
  • Open Settings => Accounts, remove your current Google ID account, re-add it then check the Sync App Data option.
  • Open Google Settings Application => Connected Apps => Clash of Clans => Disconnect and then open game and try again!
  • Sometimes it is also because of your connection. Try to use Google DNS ( and then connect to Google again.

How to fix can’t Sign In to another Google ID after the Google Play update on March 22, 2016

Please follow these steps:

  1. Open Google Settings ~> Play Games ~> Delete Play Games Profile (Don’t worry, just make sure you have connected your village with your Google ID).
  2. Open Clash of Clans.
  3. Open the Settings in game, connect to Google and create new Play Games ID.
  4. Done.

Otherwise, there is another way to fix this:

  • On your phone, go to Settings > Accounts > Google.
  • Remove all current Google accounts and re-add them again.
  • Everything should be okay now.

Otherwise, You can use this method:

Thanks Dario Neves for sharing this!

  1. Open Google Play Store.
  2. Go to My Apps & Games menu and open the tab “All”.
  3. Look for the app “Google Play Games”.
  4. Enable it.
  5. Everything should be OK now.

I will update this page once I’ve found any new solution. If you have any other way to fix this annoying problem, please do a comment!


  1. Hello guys, Im really upset coz I can no longer access my coc accounts. Before the update last March 21 I am having the same issue but was able to resolve it after downgrading the version of coc. Trouble starts again when new update begins, downgrading is no longer working. I don’t even have option to delete gamer profile on my Google play and in new coc account I can no longer contact coc support. What’s really weird is other gmail account works perfectly fine on my phone. I’ve try to log in to my other device but still unknown village is being loaded. It looks like SC is taking setting this issue aside. Solution not found yet. I have done all the TS steps I’ve found here but no success. Any help would be much appreciated.

  2. We have had multiple problems with switching from account to account on our android devices. Supercell has been NO HELP AT ALL…. we have lost multiple villages and takes us weeks to recover them only to lose another account. It somehow is also unlinking our villages from our google ids and starting new villages under those old accounts. Anyone have any ideas on what’s going on or how to fix this? My email is [email protected]

  3. plz coc help me I am playing with my account [email protected]…. in gamer id am just confused … i choose the option delete play games profiles.. by this i lost my village and xp from this account …. plz help me how to recover my village and xp as well…. my village code is #2C2UCL9U9 its name shenshah kamran



    LINK ->


  5. When i uninstalled and tried to install its showing like this. I had signed in with my account then also its showing like this other apps are running with this account but not coc plz plz help me!!!!!!

  6. Hi…can anybody please help me.My phone recently broke and I’ve been trying to transfer my village to my new phone. I have been given a code by coc and they have asked me to save my progress, so that I can enter the code. However, when I press Google sign in…it asks me to add an account and it then creates a gamer profile for me, it then asks if I wish to load a town hall level 1 village, I then press no (as my lost village is TH9) and I’m back to the game screen, the village has not saved and I’m still not signed in to Goggle. No matter how many times I try, I get the same results. When I first attempted to recover my lost village, I downloaded the app to my new phone and started the game….in the top left corner I saw a button, saying “already have an account…sign in Google +”. I pressed this button, however it didn’t work….so I deleted the app, reinstalled it, contacted coc for help and now I’m going around in circles. I would really appreciate any help.

    • I am having the same issue now with my son’s new phone. On the old phone, I can see all of his progress. When I go to settings, the “Google Play Sign-in” is red, and no matter how many times I click on it and select our Google account, it says red.

      On the new phone, when I start the app, it has the green “Sign-in” icon, comes up and asks to select a Google Play account, I select the only one we have ever had, and then it does nothing. It has me at the very start of the game, and there is NO setting icon for me to go to. Help!


  7. This guide shows up with a top google ranking and it is DANGEROUS. Needs a big disclaimer. Think about people who play more games than just coc, you could wipe ALL their progress in ALL their other games. Apart from all the issues people experienced just getting their coc accounts back. Please dont make people run into an open knife by making such data killer suggestions as ‘delete your profile, don’t worry’.

  8. If google sign-in is not allowed by COC and it shows as disconnected in red go to Google Settings>play games>sign in to games automatically.

    This will automatically log you in and your village will be loaded

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